Effective Date: May 11, 2026
At Iron Saints, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Iron Saints (“we,” “our,” or “us”) collects, uses, shares, and protects your information when you visit our website, purchase our products, interact with our services, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our emails, or contact us, we may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party payment providers; we do not store full payment card details)
- Account login credentials
Order Information
- Products purchased
- Order history
- Shipping preferences
- Transaction details
Device and Usage Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on pages
- Referral source
- Click behavior
Marketing and Communication Data
- Email subscription preferences
- SMS opt-ins (if applicable)
- Survey responses
- Product reviews and submitted content
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide shipping updates and order confirmations
- Manage your customer account
- Respond to customer service inquiries
- Improve our website, products, and customer experience
- Detect fraud or unauthorized transactions
- Send promotional emails, SMS messages, and marketing communications (only where permitted)
- Personalize product recommendations and advertisements
- Comply with legal obligations
3. Payment Processing
Payments made through our website are securely processed by third-party payment providers. Iron Saints does not store complete credit card information on our servers.
Payment processors may collect information necessary to complete your transaction in accordance with their own privacy policies.
4. Cookies and Tracking Technologies
Iron Saints uses cookies, pixels, and similar technologies to improve your browsing experience and marketing performance.
These technologies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand website traffic
- Measure advertising effectiveness
- Deliver personalized ads
Third-party tools may include analytics and advertising platforms such as:
- Google Analytics
- Meta Pixel
- Shopify analytics and commerce tools
You may disable cookies through your browser settings, though some website features may not function properly.
5. Sharing of Information
We may share your information with trusted third parties necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Fraud prevention providers
- Email and SMS marketing providers
- Analytics and advertising partners
- Customer support platforms
We do not sell your personal information.
6. Marketing Communications
If you subscribe to our marketing communications, we may send:
- Product launches
- Promotions
- Discounts
- Abandoned cart reminders
- Brand updates
You may unsubscribe at any time by clicking the unsubscribe link in our emails or following opt-out instructions in SMS communications.
7. User-Generated Content
If you submit reviews, testimonials, photos, videos, or social media content featuring Iron Saints products, you grant us permission to display, share, and use that content for marketing purposes unless otherwise agreed.
8. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Maintain business records
- Comply with tax, accounting, and legal obligations
- Resolve disputes
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or disclosure.
No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict certain processing
- Withdraw marketing consent
- Request data portability
To exercise your rights, please contact us using the contact information below.
11. Children’s Privacy
Iron Saints does not knowingly collect personal information from individuals under 13 years of age. If we become aware that such information has been collected, we will take appropriate steps to remove it.
12. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy practices of those third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Iron Saints
Customer Support
Email: support@ironsaintsjewelry.com
Website: ironsaintsjewelry.com